Support
Where to ask for help, and what to send so we can find your coin.
Get in touch
Most questions are answered in How it works. A direct support channel is coming soon; until then, check the coin page for its fees and the launch transaction.
What to include
- The coin mint address (on the coin page, or in your launch transaction).
- The X account the coin pays its creator fees to.
- Any transaction signature, and what you expected to happen.
Keep your keys safe
CashPad will never ask for your seed phrase or private keys. Never share them with anyone, including people claiming to be CashPad support.
Report impersonation
If a coin uses your X account in a misleading way, or someone is pretending to be CashPad, report it with the coin mint address or a link. CashPad can block accounts from future launches. Fees already assigned to your X account stay set aside for it.